Term & Condition

KK WISDOM LIMITED operates the website www.kkwisdom.com to provide users with online access to information about the products available at KK WISDOM LIMITED and facilitate the purchase of these products. By using the KK WISDOM LIMITED website, you agree to the following terms and conditions outlined in this Agreement. When ordering products, you also agree to the Conditions of Order specified below. Please note that KK WISDOM LIMITED reserves the right to modify this Agreement without prior notice. Your continued use of the website after any modifications constitutes your acceptance of the revised Agreement. The date of the last revision of this Agreement is indicated below.

Intellectual Property Rights

All intellectual property rights in our website, including but not limited to copyright, trademarks, design rights, patents, and other intellectual property rights, are owned by us or licensed to us. These works are protected by intellectual property laws and treaties worldwide. All rights not expressly granted herein are reserved. You are permitted to print and download extracts from our website for personal use or internal business use only. Sharing or reproducing any part of the website's content in any form for any other purpose is strictly prohibited without our prior written consent.

Order Process

To purchase merchandise from our website, please follow the order process to understand how to make a purchase, complete payment, and arrange for shipping and delivery of the merchandise.

Payment Terms

KK WISDOM LIMITED offers convenient payment methods in US dollars, including PayPal, Credit Card, and Wire Transfer. Payment must be made in the currency specified when placing the order. If you require alternative payment terms, please contact our customer service.

Shipping Options

KK WISDOM LIMITED provides various shipping methods, including delivery via FedEx, DHL, UPS, TNT, EMS, or any other preferred logistics service. If you have an established partnership with a specific delivery company, you may choose to use their services. We accommodate shipping methods as requested by clients. The lead time for most parts is typically 1-3 working days or 5-7 working days. Special requirements should be confirmed with our sales team.

Quality Control and After-Sales Service

KK WISDOM LIMITED guarantee all the merchandise we provide is from original factory ,authorized agent and authorized distributors, all is original and new parts. We will provide the inspection record for all the orders by the delivery from our customer service team. We also provide one year warranty after the merchandise’s delivery. We will not accept the order cancel unless customer has a legal reason. Such as : have the evident to prove that our merchandise is not original and new parts. When there is some quality issue happen after you got the merchandise , please contact us within the 3 working days and we will obey the after-sales service agreement to exchange the new parts. After-sales service agreement is the regulation to provide the better service for you. you may need to read carefully to handle the product issue before the product complain. We will not accept cancel the order after sending, only replace the failure product. We will only accept the product issue with apparent damage during transportation when your receive the package at sight and keep the photo for the record. We will require the formal product issue description when customer complains the product issue after receiving 3 working days to confirm the issue. The formal product issue description including but not only: text description , photos , video, preliminary test etc. KK WISDOM LIMITED will exchange the new parts to replace , and undertake the shipping cost for the new parts after the product issue is confirmed. If necessary, KK WISDOM LIMITED may require to return the failure product for the inspection or testing purpose , customers should assist to return the failure parts , KK WISDOM LIMITED will undertake the shipping cost.